How can we help you?
Have Questions?
Find the most common
FAQ's
Which Council you are licensed by?
We are licensed by Bury Council.
Are you with The Data Protection Register?
Where is your Terms of Business?
To find our terms of business, click here.
Where is your Privacy Policies
Click here to find our privacy policies.
How to Join City Cars Bury
Where is your office?
Our registered office is at 65 Canning Street, Bury, Manchester. However, we do not serve from our office and we do not have any face to face customer service desk to that address. Instead, we serve online. Available 24/7/365 at your service.
How to become your customer?
To become our customer, it is simple. You need to register with us with the preferred payment method on the APP with your details. Once we receive your registration request, our customer service team will be in touch with you to verify the registration and welcome you on board.
Please remember, as “Advanced Booking Only” private hire operator, we have 30 mins buffer time policy in place for any booking. That means you must book A TAXI 30 minutes prior to your intended journey.
How many Drivers do you have?
We are a fairly new business, started in March 2019. To maintain a very high standard and keeping our commitments high-up, we are very selective to recruit correct drivers with the correct vehicles.
Hence, our fleet is relatively small right now. We have however 10 fabulous cars, ranging from Saloon Cars to wheel-chair enabled 8- seaters, with fantastic drivers listed with us. Soon we acquire more customers, we will recruit more drivers.
We constantly look for drivers. If you wish to work with us or know someone from your family or friends wishes to work with us, please ask him/her to get in touch by email to [email protected]
How would you take payment?
- For individual customers : debit/credit based pre-payment only.
- For corporate customers : 15 days direct-debit option (Subject to pass due-diligence and a threshold deposit, held against the company’s agreed spending limit).
Where is your Pricelist
To find our pricelist, Click here