Customer Satisfaction

City Cars Bury is in the business to make sure it can offer an unrivalled level of customer satisfaction at the core. Keeping that principle in mind, we offer personalised, WhatsApp based, human-run customer service. Our WhatsApp based customer service is operational 24/7/365 to listen to you for any queries. Our team welcomes queries for,

  • Booking
  • Assisting with App installation, account setting up
  • Lost and Found
  • Complaints and Feedback
  • Error reporting
  • Vehicle Tracking
  • Availability for cars

Our aim is to achieve 100% customer satisfaction. We do not collect feedback onboard like everyone else. Instead, we encourage customers to leave feedback to us directly so that we can improve our services further and correct any issues without embarrassment to anyone. Also, based on customer feedback, we reward or downgrade drivers of our fleet.

Lets put us on test today.

Click here to book your next journey with City Cars.

Have a Happier and safer Ride….

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